Privacy & Security

9977bet's Privacy Policy
Your Data Is Safe With Us

We are fully transparent about how your personal information is collected, stored, and used. Protecting your privacy at 9977bet is our highest priority.

Last Updated: January 1, 2026

Why We're Different

Our Commitment to Protecting Your Data

9977bet is more than a gaming platform — we are your trusted partner

256-bit SSL Encryption

All your transactions and personal data are secured with industry-standard 256-bit SSL technology — as safe as your bank.

No Data Sold to Third Parties

Your name, phone number, and payment details are never sold or rented. Your data belongs to you alone.

In Your Control

You can request to view, update, or delete your personal data at any time. You are in control.

PCI DSS Compliant

Payment card and mobile banking information is stored on servers secured to PCI DSS standards.

Two-Factor Authentication

Enable 2FA to add an extra layer of security to your account. Keep your account yours alone.

Detect Suspicious Activity

If unusual login activity or transactions are detected, account protection is automatically activated and you are notified.


1 General Overview & Applicability

Welcome to 9977bet. This Privacy Policy explains how we handle your information when you use our website 9977bet.pro use our platform, create an account, or access any of our services, what types of information we collect, how we use it, and how we keep it secure.

It is important that you read and understand this Privacy Policy. By using the 9977bet platform, you agree to the terms outlined in this policy. If you have any questions, please contact our support team.

This Privacy Policy has been prepared in accordance with applicable laws in Bangladesh and international data protection standards. We make no compromises when it comes to protecting user privacy.

9977bet is operated exclusively for individuals aged 18 and above. We do not intentionally collect any data from minors.

2 What Data We Collect

9977bet collects your information in a number of ways. Below is a detailed breakdown of what types of data we collect and why.

Type of Information What We Collect Reason
Identity Information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Email, phone number, address Account Communications and Notifications
Payment Information BKash/Nagad number, bank account details Deposit & Withdrawal Processing
Technical Information IP address, device information, browser information Security & Fraud Prevention
Usage Information Game history, betting patterns, session duration Service Improvement & Responsible Gaming

Automatically Collected Information: When you browse 9977bet, certain information is collected automatically. This includes your device's operating system, browser type, session duration, and time spent on each page. This data helps us improve our site.

  • Information provided via third-party social media login (where applicable)
  • Information provided during customer support interactions and records of those conversations
  • Information collected through cookies and similar tracking technologies
  • Information provided through participation in promotional offers or surveys

3 How Your Data Is Used

9977bet uses your data solely for specific, legitimate purposes. Below we clearly outline each reason your information may be used.

  • To create, verify, and manage your account
  • To process deposits, withdrawals, and other financial transactions
  • To provide customer support and respond to your inquiries
  • To prevent fraud, money laundering, and other illegal activities
  • To improve our services, games, and user experience
  • To send you personalized offers and promotions based on your preferences (with your consent)
  • To comply with legal obligations and assist authorities with investigations
  • To monitor responsible gaming practices and support problem gamblers

We never sell your data to advertising networks or share it with third parties for marketing purposes. Your data does not leave 9977bet.

If you wish to opt out of marketing communications, you can do so at any time through your account settings or with the help of our support team. Even after opting out, you will still receive essential transaction-related messages.

4 Data Sharing & Disclosure

9977bet does not generally share your personal data with anyone. However, there are limited circumstances where sharing with third parties may be necessary, as outlined below.

  • Payment Providers: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, Rocket, and banks
  • Legal Authorities: Information may be disclosed under court orders, government directives, or other legal obligations
  • Technology Partners: Server hosting and cybersecurity providers, all bound by strict confidentiality agreements
  • Fraud Prevention: Limited data may be shared with industry-standard fraud detection systems

All our third-party partners are bound by strict data protection agreements and may not use your information for any other purpose.

9977bet never sells, rents, or trades your data for commercial gain. This is our firm commitment.

5 Cookie Policy

9977bet uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help our site function more effectively.

  • Essential Cookies: Required for login sessions, security tokens, and core site functionality. These cannot be disabled.
  • Analytics Cookies: Used to track page visits, click patterns, and measure site performance.
  • Functional Cookies: Helps remember your preferred language, theme, and other settings.
  • Marketing Cookies: Your data may be used to show you relevant ads based on your preferences. You can disable these at any time.

You can delete or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the site.

6 Data Retention Period

9977bet retains your data only for as long as necessary. Once it is no longer needed, it is securely deleted or anonymized.

Type of Information Retention Period
Account and Identity Information Up to 5 years after account closure
Financial Transaction Records 7 years (legal obligation)
Customer Support Conversations Up to 3 years
Login & Security Logs Up to 12 months
Marketing Preferences Until consent is withdrawn
Cookie Information Up to 13 months from the end of a session

Data may be retained beyond the periods stated above if required by legal obligations, ongoing investigations, or dispute resolution. In such cases, you will be informed wherever possible.

7 Your Right to Privacy

9977bet believes every user should have full control over their own data. With that belief, we ensure you the following rights.

Right to Access Your Data

You can find out what information we hold about you

Right to Rectification

You may request corrections to any inaccurate or outdated information

Right to Erasure

You may request deletion of your data under certain circumstances

Right to Restrict Processing

You may request to restrict the use of your data for specific purposes

Data Portability

Right to receive your data in a structured, portable format

Right to Object

You may object to the use of your data for marketing or profiling purposes

To exercise any of your rights, contact our support team. We typically respond within 30 business days.

8 Children's Privacy Protection

9977bet strictly does not serve anyone under the age of 18. We never intentionally collect personal information from minors.

  • Age verification is mandatory during the registration process
  • Age is confirmed through KYC verification
  • Any account identified as belonging to a minor is immediately suspended
  • Parents are advised to use parental control software

If you believe your child has mistakenly created an account, please notify our support team immediately. We will act promptly.

9 Data Security Measures

9977bet follows industry-leading technology and practices to protect your data. Our security infrastructure provides protection across multiple layers.

  • Encryption: TLS 1.3 is used for all data transmission and AES-256 encryption for data at rest
  • Firewall: Advanced network firewalls and intrusion detection systems remain active at all times
  • Security Audits: Regular third-party security audits and penetration testing are conducted
  • Staff Training: All staff undergo rigorous data protection training and are bound by confidentiality agreements
  • Access Controls: Staff can only access information required for their specific role
  • Data Backup: Secure, encrypted backup systems are maintained on a regular basis

It is widely acknowledged that no method of data storage over the internet or electronic media is completely secure. 9977bet strives to maintain the highest level of security, but no organization can guarantee absolute protection.

In the event of a data breach, we will notify affected users within the timeframe required by applicable law and take prompt remedial action.

10 Changes to the Privacy Policy

9977bet may update or revise this Privacy Policy from time to time. When changes are made, we follow the steps outlined below.

  • Updated policies will be published on this page, with the "Last Updated" date at the top of the page revised accordingly
  • You will be notified via your registered email or on-site for any significant changes
  • Continued use of the platform after any changes will be considered acceptance of the updated policy
  • If you do not agree to the updated policy, you may request to close your account

We recommend reviewing this page regularly, especially before using any new service. If you need a copy of a previous version, contact our support team.

11 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us. Our data protection team takes every matter seriously.

  • Email: [email protected] (responses are typically sent within 24–48 hours)
  • Live Chat: Click the Live Chat button in the bottom-right corner of the site — available 24/7
  • Complaint Timeline: An initial resolution is provided within 30 business days of a complaint being submitted

Our dedicated privacy support team is available seven days a week. Feel free to reach out with any data protection concerns.


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